NV Energy remains fully staffed and will continue to provide reliable electric and gas service during these unprecedented times. Be the first one to find this review helpful We also provide natural gas to more than 145,000 customers in the Reno-Sparks area.During COVID19, NV Energy temporarily assisted those customers facing shut off. We don't know how long she was without oxygen but we had a guest in the house who woke up and found the power off, told us, we got my gramma on mobile oxygen.She called and was told she owed money again. I imagine if I continue with this equal paid for 10 years imagine how much I will owe. In March 16th of this year, we got a notice and she called, paid through NV Energy's bank [Wells Fargo or Western Union?] I was at my house for 1 year. I am very upset.
Of course I knew they had to subtract my remaining balance, plus the amount from the new month, which left me the remaining balance of: $152.45.I called this morning to make sure they have the correct mailing address to send the remaining credit to, which NV Energy sends you a check. I'm very happy with their work I would recommend them to all my friends and family!
First of all the guy was rude telling me that's why I owe for the months I didn't paid because it was equal plan but in the statement always show how much I really used and the equal plan.I explain them that's why I call customer service and ask them if I was going to paid the difference in the future and they said no. In winter it goes up in temperature automatically to roasting you until you turn it back down over and over again - repeatedly wasting energy and gas. Manager told me, "You sign online. They should be required to give a credit for the inconvenience as well as the strain it puts on the AC unit. She filled out a green something but now they're wanting her to do it again? Let us know if you have any other questions or if we can help. ""I requested a quote and they got back to me almost immediately. Stop jerking people around! Or, with Equal Pay - Summer Saver we can make those summer bills more affordable while keeping your payments through the rest of the year more manageable" and they change it. No SOLUTION offered by this company, what a shame NV energy.Hi Brittany, We are sorry to hear about your experience. I was an 18 year old young woman then. We are sorry to hear that you had a negative experience with our company. When I noticed in Oct 2019 that we had repeatedly been over charged. I got behind on my bills (life) and when I called to make an arrangement the call center guy told me YOU HAVE TO PAY $78 TODAY OR IT GETS SHUT OFF TOMORROW... after fretting and worrying and asking friends when I called back to the same number RAUL told me he'd extend my days and I only needed to pay $22! And customer service confirm with me that every 6 months it was going to evaluate and I don't have to paid the difference. Better not be a ploy to get in the red then try to make a come back with charging everybody late fees! No integrityHi Sherry. Seems I'm not alone which makes it seem like an internal issue being controlled (considering your 24/HR. You would think such a (stock) company would have a better payment system. After 1 year I sold my house and I call to cancel and then 2 weeks later I got a bill more than 1,000 ( I will post the bill 2). I was told there was absolutely nothing i could do and a technician MUST come do it, probably to try and up sell crap. It's been mostly complaint-free however I recently had an issue .. I'll explain what I mean through the telling of the events.No only has my gramma's health declined, my PC and PS4, which were working beyond perfectly before the power was shut off, are failing. I am sure you will most likely cut my power in retaliation too.I simply wanted electric service on my developed RV lake lot....A very hard lesson that people have to learn is to never ever have phone conversations with these people! How do I know I can trust these reviews about NV Energy? Oldest. However, this company seems to just operate in silos and relies on computers for all of its communications.
NV Energy-Reno- is a great place to work!.