Step 2: Contact your doctor or a public health official. You can select the language displayed on our website.Alliant Energy provides personalized service to you based on the state that you reside or conduct business in. The handbooks below provide details about your rights and obligations as an Alliant Energy customer, questions and answers about disconnection, and information on energy assistance programs.
A Payment Arrangement lets you pay your past-due bills over an extended period of time. All funds are provided on a first-come, first-serve basis. Service will not be disconnected if a heat advisory, heat warning or heat emergency has been issued for the area. The energy company also said it plans to waive late fees in Iowa to "help customers who are suffering financial hardships and will collaborate with partners." The rules for utility service disconnection are set by state regulatory agencies. No disconnect during extreme weather unless last resort after all other legal means of collection have been attempted and only if : 1) income is >250% FPG; health and safety would not be endangered due to presence of elderly, small children, or mentally disabled; and … Tony Evers declared a public health emergency to beef up the state’s response to an outbreak of the COVID-19 illness. Please select your state to continue.Downed power line, natural gas leak, carbon monoxide alarm, or other emergency.8 a.m. – 4 p.m. on Monday - Friday (excluding holidays): $30 feeAll reconnect fees are charged per meter, and applicable taxes apply. All reconnect fees are charged per meter, and applicable taxes apply. Each winter, utilities are prohibited from disconnecting customers who are behind on their bill from November 1st – April 15th. If you can't pay your bill in full by your due date, you can check your eligibility for a Payment Extension or Payment Arrangement in My Account. For Iowa customers: Rights & Responsibilities to Avoid Shutoff of Gas and/or Electric Service for Non-Payment .pdf.
The Low-Income Home Energy Assistance Program (LIHEAP) has received additional funding during this time.
The handbooks below provide details about your rights and obligations as an Alliant Energy customer, questions and answers about disconnection, and information on energy assistance programs.We have a variety of payment options to suit your lifestyle.You can select the language displayed on our website.Alliant Energy provides personalized service to you based on the state that you reside or conduct business in. Join today: $1 a week A statewide ban on utility disconnections over the winter season takes effect in Wisconsin on Thursday. Under terms of the moratorium, Wisconsin utility companies cannot shut off the electricity or natural gas to customers who don't pay their bills on time, from Nov. 1 …
We are proud to be a Midwest energy company that provides electric and natural gas services to our customers and communities throughout Iowa and Wisconsin. For Wisconsin customers: We value your business so please contact us at The Payment Arrangement amount will be due in addition to your current bill amount. Please select your state to continue.Downed power line, natural gas leak, carbon monoxide alarm, or other emergency.If you're having trouble paying your bill in full, we can help you set up a payment arrangement over an extended period of time.If you’re experiencing a financial crisis, there are resources to help. Our handy bill guides explain all the parts and pieces of your bill. Wisconsin’s winter moratorium on gas and electric service disconnection, which would normally expire April 15, has been extended until the crisis has passed. You may be able to set up a Payment Extension to delay your current due date or a Payment Arrangement to pay past-due bills over an extended period of time.A payment extension extends your current bill due date up to 30 days. Alliant Energy news release Alliant Energy temporarily suspends disconnects for non-payment; intends to waive late fees MADISON, Wis. (March 18, 2020) — Alliant Energy (NASDAQ: LNT) is temporarily suspending disconnections for all of Iowa and Wisconsin customers during the public health emergency related to the coronavirus (COVID-19) outbreak. Call us at 1-800-ALLIANT (800-255-4268). Crisis funding is also available. The announcement comes a day after Gov. Special circumstances (Residential customers) If someone living at your home has a serious health condition.
Got specific questions? Your Payment Extension amount will be determined by:You may also qualify for support from a community action agency for energy assistance. Step 1: Contact us if you think someone in your home has a health condition that could be impacted if electric or gas service is disconnected. Alliant Energy announced Wednesday that it is temporarily suspending disconnects for non-payment for all Iowa and Wisconsin customers.